FSCS in-default register

Spence and Spence Ltd

Declared in default20 April 2016FRN 413894

What this means for you

Because Spence and Spence Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Spence and Spence Ltd (FRN 413894) was declared in default by the Financial Services Compensation Scheme on 20 April 2016. The firm's product types were not specified in available records, limiting clarity on the exact scope of its regulated financial services. Eligible customers may be entitled to FSCS compensation, though the applicable limits depend on the specific products involved, with most categories capped at £85,000 and insurance claims covered at 90% without limit.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.