London & Shires Insurance Service
What this means for you
Because London & Shires Insurance Service has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
London & Shires Insurance Service (FRN 133535) was declared in default by the Financial Services Compensation Scheme on 28 October 2016. The firm's specific product categories are not recorded in available data, limiting clarity on the exact nature of its regulated activities. Eligible customers may be entitled to FSCS compensation, though the applicable limits depend on the products involved—typically up to £85,000 for investments, mortgages, or deposits, or 90% of losses without a monetary cap for insurance claims.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.