FSCS in-default register

Henderson Carter Associates Ltd

Declared in default22 March 2017FRN 512016

What this means for you

Because Henderson Carter Associates Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Henderson Carter Associates Ltd (FRN 512016), a UK regulated financial-services firm, was declared in default by the Financial Services Compensation Scheme on 22 March 2017. The firm's product types are not specified in available records. Eligible customers may be entitled to FSCS compensation, though the specific limit depends on the type of financial product involved.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.