HBFS Financial Services Ltd
What this means for you
Because HBFS Financial Services Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
HBFS Financial Services Ltd (FRN 463752) has been declared in default by the Financial Services Compensation Scheme as of 3 December 2018. The firm's product types were not specified in available records, limiting clarity on the precise financial services offered. Former customers may be entitled to FSCS compensation, though the applicable limits depend on the specific products held, with typical protections ranging from £85,000 for deposits and investments to 90% of claim value for insurance products.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.