FSCS in-default register

Charterhouse Mortgage Consultants LLP

Declared in default7 September 2011FRN 459825

What this means for you

Because Charterhouse Mortgage Consultants LLP has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Charterhouse Mortgage Consultants LLP (FRN 459825) has been declared in default by the Financial Services Compensation Scheme. The firm provided mortgage advisory and arranging services to customers. The FSCS declared the firm in default on 7 September 2011, and eligible consumers may be entitled to compensation up to £85,000 for mortgage-related claims.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.