FSCS in-default register

Castle Independent Mortgages Limited

Declared in default15 November 2012FRN 431123

What this means for you

Because Castle Independent Mortgages Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Castle Independent Mortgages Limited (FRN 431123) was declared in default by the Financial Services Compensation Scheme on 15 November 2012. The firm provided mortgage lending services to customers. Former customers may be entitled to FSCS compensation of up to £85,000 in relation to mortgage-related claims, subject to the scheme's eligibility criteria and assessment process.

Products this firm wrote

--

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.