FSCS in-default register

Redbrooke Mortgage Management Limited

Declared in default11 September 2012FRN 304261

What this means for you

Because Redbrooke Mortgage Management Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Redbrooke Mortgage Management Limited (FRN 304261) has been declared in default by the Financial Services Compensation Scheme as of 11 September 2012. The firm offered mortgage-related financial services to UK customers. Former customers of Redbrooke may be entitled to FSCS compensation of up to £85,000 in relation to mortgage products, subject to eligibility criteria.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.