FSCS in-default register

John Lockyer Insurance and Mortgage Advisory Services

Declared in default23 March 2007FRN 133621

What this means for you

Because John Lockyer Insurance and Mortgage Advisory Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

John Lockyer Insurance and Mortgage Advisory Services (FRN 133621) was declared in default by the Financial Services Compensation Scheme on 23 March 2007. The firm provided insurance and mortgage advisory services to UK consumers. Former customers may be entitled to FSCS compensation of up to £85,000 for mortgage-related claims and 90 per cent of losses for insurance-related claims.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.