FSCS in-default register

Macfarlane Bruce & Company Limited formerly t/a Nairn Estate Agents

Declared in default25 July 2007FRN 126613

What this means for you

Because Macfarlane Bruce & Company Limited formerly t/a Nairn Estate Agents has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Macfarlane Bruce & Company Limited, formerly trading as Nairn Estate Agents (FRN 126613), was declared in default by the Financial Services Compensation Scheme on 25 July 2007. The firm's specific product offerings are not documented in available records. Eligible customers may be entitled to FSCS compensation up to applicable limits depending on the nature of financial services they received.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.