FSCS in-default register

Atlas Travel Insurance Services Ltd

Declared in default11 January 2021FRN 314698

What this means for you

Because Atlas Travel Insurance Services Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Atlas Travel Insurance Services Ltd (FRN 314698), a provider of travel insurance and general insurance products, was declared in default by the Financial Services Compensation Scheme on 11 January 2021. The firm had offered contracts of insurance to UK consumers. Former customers with eligible claims may be entitled to compensation of up to 90% of their losses with no upper limit, in accordance with FSCS protection for insurance distribution.

Products this firm wrote

General insuranceContracts of insurance

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.